Outlook Express 6 for Windows


  • Setting up a new account
     
  • Modifying your account
     
  • SMTP Authentication
     
  • Viewing Full Headers of a Message
     
  • Known issues
     


Setting Up a New Account

  1. From the Outlook Express "Tools" menu, choose "Accounts".
     
  2. Click the index-tab labeled "Mail".
     
  3. Click the "Add" button, and choose "Mail".
     
  4. Type your name in the "Display Name" box. Click "Next".
     
  5. Type your email address in the "E-mail address" box. Click "Next".
     
  6. Under "My incoming mail server is a _____ server": Choose "POP3". Note: You may also select "IMAP" if you wish. If you do not know which one to choose, select "POP3".
    1. In the "Incoming mail server" field, type the server information you were given (i.e.; oceanic.com.fj)
       
    2. In the "Outgoing mail server" field, type the server information you were given (i.e.; oceanic.com.fj)Click "Next".
       
  7. Type your username in the "Account Name" field.
     
  8. Type your password in the "Password" field. Click "Next".
     
  9. In the "Internet mail account name" field, type "Oceanic Email", or whatever you like. (This is just the name that'll show up in your "Accounts" list; it won't appear on the mail you send.)
     
  10. Click "Finish".
     

Modifying an Existing Account

  1. From the Outlook Express "Tools" menu, choose "Accounts".
     
  2. Click the index-tab labeled "Mail".
     
  3. Click the entry under "Account" that corresponds with the Oceanic account you want to modify so that it's highlighted, and then click the "Properties" button to the right.
     
  4. In the "General" index tab, you can change the account name, your name, and the email address that your mail appears to be from.
     
  5. In the "Servers" index tab, you can change your incoming and outgoing mail servers, the type of incoming server (POP or IMAP), the username & password you log into the mail servers with, and whether your connection is using SMTP Auth.
     
  6. The "Connection" and "Security" tabs do not generally require modification.
     
  7. In the "Advanced" tab, you can change which port you are attempting to send mail through, whether your connection will use SSL, how long Outlook Express will attempt to download mail before timing out, and whether it will leave copies of your incoming mail on the Oceanic mail server when you download them to your computer.
     
  8. When you are finished making any changes, click "OK".
     


Setting Up SMTP Authentication

SMTP Authentication is used when you're trying to send mail out through Oceanic's mail servers while connected to a non-Oceanic network which is pretty much ALL the time.

  1. From the Outlook Express "Tools" menu, choose "Accounts".
     
  2. Click the index-tab labeled "Mail".
     
  3. Click to highlight your Oceanic email account, and click "Properties".
     
  4. Click the "Servers" index-tab.
     
  5. In the "Server Information" section, make sure "Outgoing mail (SMTP)" is set to the server information given to you from Oceanic.
     
  6. In the "Outgoing Mail Server" section, check the box for "My server requires authentication".
     
  7. Click the "Settings..." button.
     
  8. You can check "Use same settings as my incoming mail server". Otherwise, check "Log on using", and type your Oceanic mail account username and password here.
     
  9. Click "OK" to return to "Internet Accounts", and close the window.
     



Viewing Full Headers of a Message

Sometimes Oceanic staff will need to see the full "headers" of a message in order to diagnose a problem. (This is also how one can determine the actual origin of a given message.)

When viewing the message, click "File", then "Properties".
Click the "Details" index tab.
The text that appears in this window comprises the full headers of the message. Copy & paste it in its entirety when you are asked to provide the full headers of some problematic email.


Known Issues in Outlook Express 5/6

Spam headers prevent Outlook from downloading mail
Spammers do a lot to their messages to try and cover their tracks. Some of the techniques they use have the effect of causing Outlook to freeze when it tries to download a message containing the corrupted headers. There is no way to work around this in Outlook. The solution is to delete the offending message some other way.
Options include:
Log into the webmail interface.
Use a different mail offline mail client, such as Eudora or Netscape Mail.